Gambling support and practical account help

Find the appropriate channel for personal support, venue assistance or an account question.

Confidential support

Gambling Help Online offers information and support at gamblinghelponline.org.au. The national helpline is 1800 858 858. Use the service directly when you want to discuss gambling-related harm.

Venue assistance

For SkyCity-specific help or questions about exclusion, contact the venue’s host-responsibility team through its official website. Ask which process applies to the physical Adelaide venue. An exclusion or account setting at a separate service is a different arrangement.

Editorial and account enquiries

This guide can correct its own pages but cannot access operator balances, identity checks or venue records. Direct those enquiries to the relevant provider. Avoid sending personal account or identity material to the editorial team.

Official source for this guide

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